Frequently Asked Questions
WHY SHOULD I PAY FOR A MEMBERSHIP?
You will have longer face to face time, better communication, and no wait times. You will be able to text me. You will be able to call me with any questions. My focus is keeping your child healthy!
In the FreedomDoc membership model, patients are free to talk to their doctor whenever and wherever they need them, with no extra costs. This significantly increases access to a doctor and decreases the cost to a patient. Being able to talk to your doctor when you need them has tons of benefits.
I have chosen a membership model because it’s affordable to the family and allows me to take care of my patients (whom I love!) in the best way I know how.
WILL I SAVE MONEY?
Numerous reports show better care and cost saving throughout the United States. In an actuarial study, they found that my type of practice led to fewer specialist referrals, hospital admissions, and ER visits.
The only change is that I’ve partnered with resources that may save you additional money if you would like to pay cash rather than submit to insurance. For example, I’ve partnered with labs for dramatically lower cash-based pricing. However, if you still would like to submit to your insurance you are welcome to do so. I can provide you with those options that allow you to make the right decision based on your situation.
HOW DO I COMMUNICATE WITH YOU?
My practice leverages a telemedicine app that allows me to be available after hours, especially for urgent concerns. This dedicated tool allows us to securely text, video chat, and send pictures in real time. If we determine that you need to visit the office, I have same day or next day appointments available.
HOW ARE OFFICE VISITS HANDLED?
It’s easy – schedule a visit via secure messaging or call in and come into the office to see me when your visit is actually scheduled. You and I also have the option of a televisit as an alternative for a quick check-in or if you’re sick at home and would prefer not to come in. As a member of my practice, there are no additional charges to see me-ever!
WILL YOU ALLOW ME TO SEE YOU WITHOUT SIGNING UP FOR A MEMBERSHIP?
You never know what the future holds for your health, so I would always suggest joining for a membership to take advantage of my time to get ahead of any problems that may pop up. If you aren’t sure if a membership is right for your family, whether it be financial, for your health, or otherwise, you can always contact me to explore our non-member services.
HOW MANY PATIENTS WILL YOU SEE?
Because my main priority is you and I want to make sure I’m available for you while maintaining little to no wait, same day or next day visits, as well as non rushed, 30-60 minute visits, I cap my patient panel at 500 patients (a traditional panel is 2000-3000 patients).
WHAT ABOUT LABS, IMAGING, AND PRESCRIPTIONS?
Through my national FreedomDoc network, we’ve partnered with local companies that provide my patients discounts for paying with cash. However, if you would still like to submit to your insurance you are welcome to do so.
WHAT IF I NEED TO GO TO THE HOSPITAL?
If you feel your child needs to go to the hospital, please call me at any time. I can help you decide whether it’s something we can take care of or if the emergency room is necessary. As your private pediatrician, I would like to be involved in your child’s hospital care—whether to speak to the emergency room physician or the in-patient doctor to assist in your child’s care. We are also happy to keep in touch with your family during your stay and help arrange for your child’s care after you return home.
CAN I USE MY HEALTH INSURANCE?
Our practice welcomes all patients – regardless of the health insurance they may have. We like to say everything done within the walls of or by the practice is covered by the membership. If you need to go outside the office – like for blood work or specialists you can use your health plan like you normally would.
DO I STILL NEED HEALTH INSURANCE?
We recommend you continue to have some type of health plan coverage. If you are looking for a cost-effective way to obtain catastrophic care (childbirth, surgery, accidents, etc…), we recommend you enroll in a healthshare. This new type of health plan is affordable, provides great service, and is actually useful to alleviate any emergency medical bills.
WHAT IF I AM ON MEDICARE OR MEDICAID?
Medicare and Medicaid offer a low baseline of primary care services and typically make it hard to gain personal access to a primary care physician. At this time, due to regulations, we cannot enroll patients with Medicare. However, my practice is excellent for Medicaid patients who value having unlimited access to a primary care physician that knows them. My Medicaid patients pay practice fees directly, but Medicaid coverage remains in place for everything else: specialists, testing performed outside of our office, and hospitalizations. Medicaid will also cover lab services I prescribe as these are performed by an independent lab affiliate. I can still refer, write prescriptions, and fully act as your pediatrician.
CAN I PAY WITH MY HEALTH SAVINGS ACCOUNT (HSA)?
IS THERE A LONG-TERM COMMITMENT?
HOW DO I JOIN THE PRACTICE?
WHAT IS YOUR POLICY ON VACCINES?
True Health Pediatrics supports the current vaccination schedule as recommended by the Centers for Disease Control and the American Academy of Pediatrics. We believe in both the effectiveness and safety of the currently recommended vaccines and believe vaccines are an important preventative measure in keeping our communities healthy and safe. We encourage all of our families to remain up to date with all recommended vaccines in order to protect those most vulnerable in our communities such as our newborns and immunocompromised patients. Nevertheless, we understand that many families have concerns and questions about vaccines which we are happy to help answer and address. Families that would prefer to delay vaccines can still enroll as members of our practice as long as they are willing to remain open to discussing the role of vaccines. Working together, we can develop a plan that works best for your family and your child.